We are SystemOS ("Company," "we," "us," or "our"), operating as "The System", a sole proprietorship registered in Switzerland. We operate the website systemos.app (the "Site"), the mobile application "The System" (the "App"), as well as any other related products and services that refer or link to these legal terms (collectively, the "Services").
The System is a performance and productivity coaching application designed to help users optimise their environment, build deep work habits, and track personal development across multiple life pillars.
You can contact us by email at hello@systemos.app or by post at: Lippert System OS, Ankenbüel 13, 8126 Zumikon, Switzerland.
These Legal Terms constitute a legally binding agreement made between you and SystemOS concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree, you must discontinue use immediately.
We reserve the right to make changes to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date above. It is your responsibility to periodically review these Legal Terms to stay informed of updates.
The Services are intended for users who are at least 16 years old. Persons under the age of 16 are not permitted to register for or use the Services.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
The Services are general-purpose personal productivity and wellbeing tools. They are not medical devices, do not provide medical advice, and are not intended to diagnose, treat, cure, or prevent any health condition. Any health-related data displayed within the App is derived from information you voluntarily provide or from data shared by third-party platforms (such as Apple HealthKit) and is intended for personal tracking purposes only.
We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, application designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws in Switzerland and around the world.
The Content and Marks are provided "AS IS" for your personal, non-commercial use only. No part of the Services, Content, or Marks may be copied, reproduced, republished, uploaded, transmitted, distributed, sold, or otherwise exploited without our express prior written permission. Requests can be sent to hello@systemos.app.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
By directly sending us any question, comment, suggestion, idea, or feedback ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. We may use your Submission for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
If you believe that any material available through the Services infringes upon any copyright you own or control, please contact us at hello@systemos.app with the subject line "Copyright Infringement", including a description of the alleged infringing material, its location on the Services, your contact details, and a statement that you have a good faith belief that use of the material is not authorised by the copyright owner, its agent, or applicable law.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to comply with these Legal Terms; (4) you are at least 16 years old; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.
You are required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
The System is available in the following tiers:
New users who register for the Services may be eligible for a 21-day free trial of the Core tier. During the free trial, you will have full access to Core features. At the end of the free trial period, your account will automatically transition to the selected paid plan unless you cancel before the trial ends.
All subscription payments are processed exclusively through the Apple App Store (iOS) or Google Play Store (Android). We do not directly collect or process payment information. By subscribing, you authorise the applicable app store to charge the subscription fee to your payment method on file.
Your subscription will continue and automatically renew at the end of each billing period unless you cancel. Renewal charges are applied at the price confirmed at the time of your original purchase, subject to any price changes communicated in advance.
You may cancel your subscription at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current paid billing period; you will retain access to Core features until that date. We do not offer pro-rated refunds for partial subscription periods.
If you have questions, please contact us at support@systemos.app.
We may from time to time make changes to subscription fees. We will communicate any price changes to you in accordance with applicable law and the policies of the applicable App Distributor.
As all subscription payments are processed through the Apple App Store or Google Play Store, refund requests must be submitted directly to the applicable App Distributor in accordance with their refund policies. We do not issue refunds directly. Please refer to Apple's or Google's support pages to submit a refund request.
We may include software for use in connection with our Services. If such software is accompanied by an end user licence agreement ("EULA"), the terms of the EULA will govern your use of the software. If not, we grant you a non-exclusive, revocable, personal, non-transferable licence to use such software solely in connection with our Services and in accordance with these Legal Terms. Any software is provided "AS IS" without warranty of any kind. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on devices owned or controlled by you, strictly in accordance with these Legal Terms. You shall not: (1) decompile, reverse engineer, disassemble, or decrypt the App; (2) make any modification or derivative work from the App; (3) violate any applicable laws in connection with your access or use of the App; (4) remove or obscure any proprietary notice; (5) use the App for any revenue-generating endeavour; (6) make the App available to multiple users or devices simultaneously; (7) use the App to create a competing product; or (8) use the App to send unsolicited commercial communications.
The following terms apply when you use the App obtained from either the Apple App Store or Google Play (each an "App Distributor"): (1) the licence granted to you is limited to a non-transferable licence to use the application on a device utilising Apple iOS or Android, as applicable, per the App Distributor's terms of service; (2) we are responsible for providing maintenance and support services as specified in these Legal Terms; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor for a possible refund; (4) you must comply with applicable third-party terms of agreement when using the App; and (5) App Distributors are third-party beneficiaries of this mobile application licence and have the right to enforce its terms against you.
The Services may contain links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content available through the Services.
Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access Third-Party Websites, you do so at your own risk. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your use of or reliance on them.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms, including reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, notice, or liability, remove from the Services or otherwise disable all files and content that are excessive in size or burdensome to our systems; and (4) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
We care about data privacy and security. Please review our Privacy Policy at iubenda.com/privacy-policy/42163249. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
The Services are hosted in Switzerland. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Switzerland, then through your continued use of the Services, you are transferring your data to Switzerland, and you expressly consent to have your data transferred to and processed in Switzerland.
We do not knowingly accept, request, or solicit information from persons under the age of 16. If we receive actual knowledge that anyone under the age of 16 has provided personal information to us without the requisite parental or guardian consent, we will delete that information as quickly as is reasonably practical.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, our collection and use of your personal data is governed by applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable. Details of your rights and how to exercise them are set out in our Privacy Policy.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses), to any person for any reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable law or regulation. We may terminate your account and any content or information that you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name or the name of any third party. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Legal Terms.
The parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating formal proceedings. Such informal negotiations commence upon written notice from one party to the other party sent to the contact details set out in these Legal Terms.
If the parties are unable to resolve a dispute through informal negotiations, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of the Canton of Zurich, Switzerland. Both parties consent to the personal jurisdiction of such courts.
Any dispute shall be limited to the dispute between the parties individually. No proceeding shall be joined with any other proceeding, and there is no right or authority for any dispute to be adjudicated on a class-action basis.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, OR TROJAN HORSES WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
Nothing in these Legal Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights. We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data.
You may request deletion of your account and associated personal data at any time by contacting us at support@systemos.app or through the in-app account deletion feature. We will process deletion requests in accordance with our Privacy Policy and applicable data protection law.
Using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us: